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Find out what consumers like—and don’t like—about their banking experiences


TimeTrade recently commissioned a survey of 2,000 consumers— conducted by national survey firm SSI—asking in-depth questions about their perceptions and behaviors around banking. The research results in this report give important insights into the state of banking in 2017.

Despite the convenience of online banking, personalized service at the branch is what wins and retains customers.

Learn more from the 2017 State of Banking survey report.

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