Texas Dow CU Case Study
Texas Dow implemented TimeTrade in their branches to strengthen customer relationships and improve experience.
When TDECU began rapidly expanding, they knew they needed to up their service level to match expansion. Scheduling appointments for 20 different locations was no longer feasible on two Outlook calendars, and they knew they needed to replace this method with a tool that could handle their complex scheduling needs, but at the same time decrease the impact on the staff.
Read this brief case study to see how TimeTrade helps TDECU deliver the highest level of Member service.