Where Service Meets Sales: Creating the Perfect Marriage of your Branch & Digital Channels
To best serve today’s financial consumer and remain competitive, banks and credit unions must master the art of blending their digital and physical worlds. Customers now expect an omnichannel experience, requiring banks and credit unions to provide easy access to both information and service whenever and where ever their customers choose to engage.
Working in combination, TimeTrade’s Intelligent Appointment Scheduling and SilverCloud’s banking-specific support solutions allow financial institutions to deliver the right digital technology, at the right time to ensure their customers can connect to the right branch resources and staff at their precise point of need.
This webinar highlights how banks and credit unions can leverage the integrated power of SilverCloud and TimeTrade to generate high-value appointments – whether virtually or in the branch – while reducing unnecessary friction and delivering a superior customer experience.
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