The State of Retail Report 2017
In-store shopping is far from dead—in fact, it’s using online shopping to its advantage, and consumers can look forward to new, innovative shopping experiences in the future. That’s one of the key findings of the TimeTrade 2017 State of Retail survey report.
Survey Highlights: What Consumers Want from Retailers
Given all the choices available for acquiring virtually any product or service, it’s no surprise that today’s consumers are more demanding than ever. TimeTrade surveyed more than 5,400 consumers to identify what they like—and don’t like—about their shopping experiences.
What Consumers Want from Their Bank
Despite the convenience of online and mobile banking, TimeTrade’s survey of 2,000 bank customers shows that the branch is far from extinct. That’s why seven of the top 10 banks in the U.S. trust TimeTrade’s appointment-driven personalization to help them deliver “We’ve been expecting you” service.