Infographic: The State of Banking 2017
As technology evolves, there are more ways to do your banking, from brick-and-mortar branches to mobile apps. But despite the myriad of options, customers still value personalized service. This infographic highlights results from the TimeTrade State of Banking 2017 consumer survey.
Infographic: State of Banking Executive Survey
More than half of consumers feel that their banks don’t know them as a customer. Fortunately, half of the C-level bank executives are focused on improving this: they have indicated that customer experience solutions are a top investment area for them in the near future.