Survey Highlights: What Consumers Want from Retailers
Given all the choices available for acquiring virtually any product or service, it’s no surprise that today’s consumers are more demanding than ever. TimeTrade surveyed more than 5,400 consumers to identify what they like—and don’t like—about their shopping experiences.
The In-Store Experience More Crucial Than Ever
Connecting the physical and digital in today’s retail industry is key. Everyone knows the importance of the online experience, as consumers are relying on their mobile phones more so than ever. However, in our research we found that people prefer to actually buy in-store to interact with the product and seek assistance before buying.
Retail Industry Survey: The Value of Personalization
In today’s retail industry, consumers have endless options at their fingertips. Getting customers to come back is the ultimate challenge. At the Future Stores 2013 Conference, TimeTrade surveyed senior retail executives to get their perspective on the changing retail landscape. Read more to learn the survey findings.
5 Ways to Transform the Retail Customer Experience
We asked more than 1,000 consumers about their relationships with retail brands – what’s working, what’s not and most importantly, how retailers can improve. Download this report to learn how you can reinvent your customers’ buying experience.