Omnichannel Appointment Scheduling

Drive conversations by capturing your customers at the peak of their interest

Exceed your marketing, sales and customer success goals using Intelligent Online Appointment Scheduling by TimeTrade in your omnichannel marketing campaigns. Convert interest to action with a simple, intuitive appointment booking link via mobile devices, search, voice, text, email, web or your customer-facing app.

Omnichannel Appointment Scheduling
Watch the video to learn how TimeTrade’s omnichannel appointment scheduling creates conversations that drive business across all devices and channels.

Connect on Every Channel

Allow your prospects and customers to engage with your business on the channel they prefer. Never miss an opportunity to connect with omnichannel intelligent appointment scheduling from TimeTrade.

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Reserve with Google

Enable potential customers using Google Search, Google Assistant or Google Maps to make bookings with local businesses using Reserve with Google powered by TimeTrade. Harness its power to convert web and mobile searches to scheduled appointments in your stores and branch locations. Enabling Reserve with Google bookings for your business is quick - and easy.

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Website Scheduling

Easily embed Intelligent Online Appointment Scheduling calendars on your website and connect inbound leads with the right team member. Personalize and expedite the booking process - customers choose services, products and locations at the moment of peak interest - so you can provide “we’ve been expecting you” service at the right time and right place - every time.

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Social Scheduling

Take full advantage of social media to connect with prospects and customers. Provide instant personalized service and shorten the sales cycle. Take public conversations offline to solve customer issues. Integrate with social media chat applications, allowing automated chat bots and services to schedule appointments with interested customers.

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Mobile Scheduling

TimeTrade’s responsive scheduling calendar works flawlessly on desktop, tablet and mobile, allowing your prospects and customers to book appointments on their device of choice. Customers can use each device’s native interface to navigate and schedule appointments, simplifying the process and increasing conversions - while building brand loyalty.

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Call Center Scheduling

Allow your busy call center to do more than just recommend that customers visit a location or call another number. Empower your call center to proactively schedule appointments with the right team member - virtually or in person. Your call center reps will have full access to your skilled resources and their specific availability. Automatically send email, text or calendar reminders about the appointment, and keep your customers happy with seamless service.

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Email Scheduling

Empower your marketing teams with personalized, creative calls to action that boost marketing campaigns and allow marketing teams to match each recipient with the right team member. Sales reps will speed customer acquisitions with customized booking links in personal emails. Add CTAs to your Outlook emails or through your prospecting cadence programs and end the calling, chasing and waiting game.

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Text Scheduling

Your busy customers who would rather type than talk can schedule appointments with you via TimeTrade’s Text Scheduling. Using your existing business number, customers can text message to book virtual or in-person appointments at your closest location. They’ll receive reminder notifications, and can use their mobile to check in, learn their position in the queue or see estimated wait times - and if they’re running late or can’t make it, Text Scheduling makes rescheduling simple.

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Voice Scheduling

Book appointments instantly over the phone with TimeTrade Voice Scheduling. Voice Scheduling integrates with your existing phone number and automated phone systems but knows who is available when, allowing customers to use dial prompts to schedule appointments with the right person at the time that’s best for them - and updates employees and customers via email, text or calendar notifications. Capture customers day and night, on holidays and any time you are closed - Voice Scheduling works 24/7/365.

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