What Makes TimeTrade Unique

The World’s Leading Intelligent Online Scheduling Solution

Impress your prospects, customers and partners with TimeTrade — the most complete solution for connecting, acquiring and retaining customers. Connect and convert customers at the peak of their interest—anytime, anywhere—and exceed expectations with modular, secure, and easily deployable appointment-driven personalization throughout the entire customer journey.

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We didn’t just optimize online appointment scheduling—we invented it

When you choose TimeTrade, you’re choosing experience and innovation from the global leader in online appointment scheduling. Nobody knows more about helping your business benefit from appointment-driven personalization. Nobody but TimeTrade.

TimeTrade partners with Google, Salesforce, Microsoft and IBM

Revolutionary Appointment Scheduling

TimeTrade pioneered online scheduling over 15 years ago. We hold four patents, have seven patents pending, and maintain innovative partnerships with cutting edge leaders like Google, Salesforce, Microsoft and IBM.

TimeTrade customer service consistently receives high ratings

Complete Customer Service

Our Customer Success team has unmatched experience in implementing online appointment scheduling, queue management and data-rich analytics for hundreds of the world’s largest organizations.

TimeTrade invented online appointment scheduling for large businesses

Proven Industry Leader

TimeTrade’s patented solutions drive business results and customer connections for almost 30,000 organizations—including more than 500 of the world’s top brands.

PROVEN SCALABILITY

The power to book thousands of appointments per second

Tested by the largest enterprises, retailers and banks to support their strict requirements and fluctuations in customer demand, TimeTrade is able to drive our clients’ growth without compromise. Meeting complex needs such as supporting thousands of appointments per second and increasing resource capacity on demand when client needs scale, TimeTrade is the choice of the world’s largest organizations.

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Solve the challenge of scheduling multiple locations, staff, resources and queue management built for organizations that need a highly scalable and secure solution. Scheduler for Enterprise
TRUSTED SECURITY

Unmatched privacy and security safeguards

TimeTrade’s unparalleled efforts provide privacy and security you can count on. Following the strict practices of SOC 2 Type II security and protection requirements and TimeTrade is EU Privacy Shield certified to ensure that our infrastructure, technology, and employees are properly secured and trained to prevent the most advanced online and offline security threats. TimeTrade proudly publishes our public SOC Report, which details our efforts and policies, and illustrates why 10 of the nation’s top 20 banks and financial institutions trust TimeTrade.

COMPLETE FLEXIBILITY

Designed to adapt and grow with your business

Choose a partner that can grow and change with your ever-changing business needs so you can deliver the best experience to your customers while optimizing resources and controlling costs. TimeTrade is flexible and can be customized for a tailored fit to your business rules, needs and customer base.

TimeTrade can be flexibly configured to follow strict your business procedures, applying proper lead and appointment times, and appointment distributions based on priority. TimeTrade integrates seamlessly with workforce management solutions, CRMs and marketing automation systems, captures essential business KPIs and ensures that each customer is matched with the right resource in the right location.

Robust Features

Limitless possibilities for customer connections

With 12 powerful core capabilities across four deployments, TimeTrade offers diverse features and solutions to meet your every business need. Each capability works in tandem to ensure that you’re connecting with prospects and customers through marketing campaigns, acquiring them during your sales process, and retaining them to increase customer lifetime value. Learn how these 12 core capabilities will increase qualified leads, decrease no-shows, and optimize your teams performance.

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illustration showing a total view of the customer journey
UNIFIED SCHEDULING

Multiple ways to schedule - one view of your customer

TimeTrade is the only scheduling provider that offers a 360-degree, unified view of the customer and their journey. Take advantage of the strengths and capabilities of each TimeTrade deployment by syncing all appointment data in one place: Salesforce. TimeTrade’s Unified Customer View allows all appointment data captured in TimeTrade’s Enterprise and Salesforce deployments to be fully available within Salesforce. This allows you to see a single, unified view of your customers’ entire journey – from appointment booking to purchase and beyond.

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